At ZEBRA LUBRICANTS, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zebrol.co.in (the “Site”) and make purchases.
By using our Site, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you place an order, register an account, or contact us, we may collect the following personal details:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit/debit card details, though payment data is processed securely via [your payment processor]).
1.2 Non-Personal Information
We may also collect non-personal data automatically when you use our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the Site
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and payment processing.
- To communicate with you regarding your orders, account, or inquiries.
- To improve our website, products, and customer service.
- To send promotional emails or newsletters (only if you opt-in).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third parties that help us operate our business, such as shipping companies, payment processors, or IT service providers.
- Legal Compliance: Authorities when required to comply with legal obligations or enforce our terms.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Necessary for website functionality (e.g., adding items to your cart).
- Performance Cookies: To analyze website performance and usage.
- Marketing Cookies: To display personalized advertisements.
You can manage your cookie preferences via your browser settings.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. These include secure servers, encryption, and regular system monitoring.
However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Correct inaccuracies in your data.
- Deletion: Request the deletion of your data (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at contact@zebrol.co.in
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before engaging with these sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: contact@zebrol.co.in
- Phone: +91 7904817079
- Address: 7, Thotta Salai, Veerakeralam Coimbatore, Tamil Nadu